This page explains the information involved when you use the Tree Huggers Tree Service LLC website, request an estimate or contact the company through the site’s links. It is intended to help you choose what to provide and understand the difference between website functions, device functions and information already received by the business.
Information in an estimate request
The short estimate form requests your name, a contact phone number and a city or ZIP. Depending on the form presentation, you may also choose a service, provide an email address and describe the job. The purpose is to let the company understand the request and discuss the appropriate next step. Do not include passwords, financial account information, identity documents or unrelated sensitive information.
Project information may include an address, the work objective, access restrictions, site contacts and the timing you need. Commercial or public buyers may also provide a project reference or document requirements. Keep the initial request relevant to the work and avoid submitting another person’s private information unless you have an appropriate reason and authority to share it.
How requests are handled
The website uses WordPress and Formidable to receive form entries. An accepted request can be stored in the site’s form system and included in a notification to the configured business administration destination. The company may use the contact information to discuss the request, arrange an assessment, clarify a scope or respond to the inquiry.
A request is not a confirmed appointment, price or emergency dispatch. Check the form result and contact the company directly if the situation is urgent or you need to verify that a request was received. This policy does not promise a particular response time or email delivery to every address, since device, network and mail-provider conditions can affect communication.
Calling and texting
Telephone and text links are designed to open the supported function on your device. Your phone, messaging application and service provider handle that communication and may apply their own settings or charges. Selecting a link is not intended to send a message or place a call without the normal device interaction.
When texting photos, provide what is useful for the estimate and review the material before sending. A wide tree view, nearby targets and the access route can help explain the site. Do not enter a dangerous area to create an image. Messages sent through your device are separate from the web form and may not appear in the website’s entry records.
Photos and project information
Photos can contain personal details, neighboring property or embedded location data. Review what you share and avoid unnecessary private content. The website’s original company field photographs are used to show people, equipment and work conditions. Their captions should not be read as a claim that every photo depicts a named project or exact location.
Supporting generated imagery, where used, is described as illustrative rather than presented as proof of a completed company job. An image’s internal quality rating is not a customer review or a business rating. Service-area information describes coverage and is not an assertion that a photograph was captured at a public park or another unrelated address.
Website operation and service providers
Hosting and website software process technical information needed to deliver pages, manage requests and protect normal operation. This can involve request metadata, security records or other technical logs under the provider’s configuration. Hosting, form and email services may process information as part of delivering those functions.
The public website does not specify every provider’s retention setting or guarantee a universal deletion period for all logs, backups and business records. If you need information about a particular submitted request, contact the company and identify the relevant inquiry without posting sensitive information publicly. Any applicable handling or retention obligations depend on the record and the business circumstances.
Cookies and browser data
The website may use cookies or similar browser data for functions such as preferences, consent, form behavior and site operation. Where a consent interface is presented, use its controls to review the available choices. Your browser also provides controls for stored site data. Clearing that data can reset preferences or affect features that depend on a previous visit.
This page does not treat every third-party link as part of the same data system. If you open an external service, its privacy practices and controls apply to that destination. Review the destination before providing information. The company website’s contact form and an external messaging application are different routes even if both begin with a button on the same page.
The optional web app
The optional Tree Huggers web app is a way to reopen the website. Its service worker is designed to store a small offline contact page and an icon, not a complete private account or a queue of estimate requests. Form submissions, private messages and administration pages are not intentionally stored as offline page content by that service worker.
Installing the shortcut does not require a separate customer login or implement a notification subscription. Your device and browser control installation and removal. Removing the icon does not necessarily clear all browser data, and clearing browser data does not withdraw information already received by the company through a form, call or text.
Contact about website information
Call 504-458-8336 or use the contact route to discuss a request, a correction or a question about information you provided. Include enough context for the company to identify the inquiry. Do not send credentials or unnecessary sensitive documents as part of a routine privacy question.
For an urgent tree hazard, use the direct call route instead of relying on a privacy or form inquiry. Keep people and pets away from unstable material and electrical hazards. Contact emergency services or the utility where appropriate for immediate danger. This privacy page describes information handling and does not replace the separate assessment, authorization and work-scope conversation for a tree project.
Frequently asked questions
What does the fast estimate form collect?
It requests contact and location information needed to discuss the work, including a name, phone number and city or ZIP. Optional fields can include service, email and scope details. Keep unrelated sensitive information out of the request.
Is my form request stored on the website?
An accepted request can be stored in the WordPress Formidable entry system and included in a notification to the configured administration destination. Contact the company if you need to discuss a particular request or correction.
Does a submitted form confirm a work appointment?
No. The company still needs to discuss scope, availability and any assessment. Check the form result, and use the direct call route for an urgent tree condition or to verify receipt when necessary.
Are texts stored in the web form system?
Text messages use your device and messaging provider and are a separate communication route. They may not appear in website form records. Review the information and photos before sending them through the device.
Should I send personal documents with an estimate inquiry?
Do not include passwords, account credentials, financial information or unrelated sensitive documents in a routine estimate request. Commercial and public buyers should describe required project documentation and arrange an appropriate exchange with the company.
What should I consider before sharing photos?
Review personal details, neighboring property and embedded location information. Send only what is useful to explain the work and take images from a safe position. Do not enter a hazard area for a better photograph.
Are illustrative images presented as company job evidence?
Generated supporting imagery should be described as illustrative. It is not a record of a completed Tree Huggers job. Original field photos show company-supplied people, equipment and conditions without establishing every exact capture location.
Does an image quality tag represent customer reviews?
No. An internal image rating is an asset-management detail. It is not a customer review, an aggregate business rating or proof that a particular location was served. Those concepts should remain distinct.
What does the app save offline?
The service worker is designed for a small contact fallback and icon. It does not intentionally cache private messages, administration pages or submitted form records as offline content, and it does not queue offline estimate requests.
Does removing the app delete a request already sent?
No. Removing a shortcut and managing browser data are different from information already received by the company. Contact Tree Huggers to discuss a submitted inquiry and identify the relevant record without sharing unnecessary sensitive details.
Is one retention period promised for all website information?
This public page does not specify a universal period for logs, backups and business records. Contact the company about a particular inquiry; provider configuration and applicable business obligations can differ by type of information.
How can I ask about information I provided?
Call 504-458-8336 or use the contact route with enough context to identify the inquiry. Avoid sending credentials or unrelated sensitive material. For immediate danger, use emergency services or the utility as appropriate rather than a privacy request.
